Contact Us

Got a question you can't find an answer too or need a little extra help with your order? Drop us a line and we'll get back to you as soon as we can.

Our customer care team are available Monday - Friday 10am - 5pm (excluding bank holidays) and aim to respond to all enquiries within 24 hours. To help us answer you as quickly as possible, please always include your Order Number in all correspondence.

Please note our office is closed over the Christmas period, with reduced customer care on the following days only;

Monday 23rd December
Tuesday 24th December
Monday 30th December
Tuesday 31st December

Our customer care team will be be back to normal hours from Thursday 2nd January.

For wholesale enquiries please contact us directly at wholesale@jadedldn.com or for press requests, press@jadedldn.com.