Black Knit Zip Balaclava
Presenting The Matrix x Jaded: a Black Friday collection designed exclusively online in collaboration with Warner brothers.
The collection encapsulates modern shapes and silhouettes, mixed with eclectic prints from the Matrix trilogy.
delivery
UK MAINLAND DELIVERY
free delivery on orders over £50: free delivery with our standard delivery service.
standard delivery: £3.99 3-5 working days. orders placed over the weekend will be dispatched the following monday.
next day delivery: £4.99 next working day. order before 5.00pm monday to thursday. please note this service does not deliver on weekends or bank holidays.
saturday delivery: £6.99 order before 5.00pm friday (excluding bank holidays).
INTERNATIONAL DELIVERY
free delivery on orders over £175: free delivery with our standard international delivery service.
international standard delivery - europe: £10.95 5-10 working days.
international standard delivery - usa & canada: £12.95 5-10 working days.
international standard delivery - rest of the world: £24.99 5-10 working days.
international ups express shipping worldwide: £29.99 2-4 working days. unfortunately, this service is not available to russia.
returns
RETURNS
we are happy to refund any items within 30 days of receipt. if 30 days have gone by since your purchase, unfortunately we can't offer you a refund.
to be eligible for a return, your item must be unworn with the original tags attached, in the original packaging and all swimwear must be returned with the hygiene sticker attached. if our customer care team feel any of these points are not met, it is at their discretion on whether the item is suitable for return. should a refund be refused your item will be returned to you.
items marked as non-refundable including but not limited to, beauty products, haircare or earrings can not be returned once packaging has been opened due to hygiene reasons.
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UK MAINLAND DELIVERY
Free delivery on orders over £80: Free delivery with our standard delivery service.
Evri Standard delivery: £3.99 3-5 working days. orders placed over the weekend will be dispatched the following Monday.
Evri Express delivery: £4.99 Next working day. order before 8.00pm Monday to Thursday. please note this service does not deliver on weekends or bank holidays.
DPD Next day delivery: £6.99 Next working day. order before 4.00pm Sunday to Friday.
DPD Saturday delivery: £8.99 Order before 4.00pm Friday (excluding bank holidays). We may at certain times suspend our Saturday delivery option.
DPD Sunday delivery: £8.99 Order before 4.00pm Friday (excluding bank holidays). We may at certain times suspend our Sunday delivery option.
INTERNATIONAL DELIVERY
Standard delivery (2-7 days) is €6 for France, Germany, Italy, Austria, Switzerland, Netherlands, Belgium, Spain, Ireland, Finland, Denmark. Free delivery over €80
USA free delivery over $150, standard delivery: $6.99, express delivery: $15
Canada free delivery over $200 cad, standard delivery: $10
Australia free delivery over $200 aud, standard delivery: $25 aud
For all other countries and rates click here to see our delivery page.
We are happy to refund any items within 30 days of receipt. if 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unworn with the original tags attached, in the original packaging and all swimwear must be returned with the hygiene sticker attached. if our customer care team feel any of these points are not met, it is at their discretion on whether the item is suitable for return. should a refund be refused your item will be returned to you.
Items marked as non-refundable including but not limited to, beauty products, haircare or earrings can not be returned once packaging has been opened due to hygiene reasons.
To see our full returns policy please click here.