Hey Alejandro!
Thank you for taking the time to leave us your feedback.
We are sorry to hear that you have not yet received your order and we would love the opportunity to make this right for you.
Please do contact our Customer Care team via our ‘contact us’ form online and our team will look into this as soon as possible.
As soon as we have received your email, we will begin an investigation with our shipping partner and have this matter resolved swiftly.
Wishing you a great day!
The Jaded London Team.