- your jaded london e-gift card can only be redeemed online at www.jadedldn.com.
- if you do not have enough funds on your gift card to cover the total cost of your order (including delivery), you can split payment between an e-gift card and another payment method. however, you will not be able to use split payment if you do have enough funds on your e-gift card to cover the total cost of your order.
- if you use the e-gift card as split payment for a purchase (part e-gift card, part debit/credit card or cash) and you subsequently return the purchase, the e-gift card will be refunded first and the remaining balance will be refunded to the other method of payment originally used.
- the e-gift card cannot be refunded, exchanged for cash, or used to purchase additional e-gift cards. any balance remaining after use of the e-gift may be applied to future purchases.
- e-gift cards may only be purchased in denominations of £10, £25, £50 or £100.
- the e-gift card will be valid for 12 months from the date of purchase. any balance remaining will be deducted to nil and forfeited.
- please treat this e-gift card as you would cash. Jaded London is unable to replace e-gift card(s) if damaged, lost, intercepted or stolen.
- gbp gift cards can only be used to place orders in gbp on the uk website.
For information on shipping please click here.
We are happy to refund any items within 30 days of receipt. if 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unworn with the original tags attached, in the original packaging and all swimwear must be returned with the hygiene sticker attached. if our customer care team feel any of these points are not met, it is at their discretion on whether the item is suitable for return. should a refund be refused your item will be returned to you.
Items marked as non-refundable including but not limited to, beauty products, haircare or earrings can not be returned once packaging has been opened due to hygiene reasons.
To see our full returns policy please click here.